Buddy Program
Providing support at the bedside that includes all ages from infant to teenager. Volunteers have the opportunity to help young patients. For the older patients, the volunteer acts as a companion - sometimes escorting them around the hospital or watching a movie with them. Volunteers also assist the nursing staff with restocking and clerical duties.

This program recruits approximately 20 volunteers every six months.
To be placed on the waiting list, you must first complete the online orientation and complete the interview process.

Qualifications:
Minimum age of 18 years
Minimum commitment of 6 months
Emotional maturity, good interpersonal skills
Good physical health
Ability to maintain confidentiality
Sensitivity, open mind, commitment and dependability
Assertive and flexible

Scheduled Shifts:
2 hour shift, 1 day a week
8:00AM - 10:00PM, Monday through Sunday

Program Goals: Food insecurity in the Bay Area has increased because of the ongoing pandemic. By one estimate, 20% of residents in Silicon Valley seek food support services. Households with children are more likely impacted. The aim of this program is to provide added resources to families at the bedside and in clinics. Volunteers in this program will help to deliver food to families in the hospital. This is a new and exciting program at LPCH with room to grow.

Job Title: Food Support Program Volunteer
Job Location: 725 Welch Road Main/West Building
Schedule:
Monday - Friday
2 hour shifts (No more than three unexcused absences)
12:00 - 2:00pm

Qualifications:
- Minimum age of 18 years
- Maximum age of 64 (per Santa Clara Public Health Guidelines)
- Minimum commitment of 6 months
- Strong people skills
- Bilingual a plus

Physical Requirements
To fulfill the responsibilities of this role, volunteers should expect to walk or stand for a minimum of two hours. Volunteers should also be able to push the delivery cart to designated areas & may be asked bend and reach for low materials on the cart. Volunteers may also need to lift heavier items to refill carts.

Other Preferences
- Must have excellent communication skills, sensitivity & good judgment.
- Ability to use resources effectively in providing information.
- Ability to interact with patients, families & staff in a non-judgmental, non-intrusive manner.
- Self-starter with the ability to observe and/or seek out when or where assistance is needed.
- Willing to be trained on tech skills (i.e. data recording).

Job Responsibilities:
- Maintain all infection prevention protocols, including: donning and doffing personal protective equipment (PPE), sanitizing equipment before & after shifts, completing daily staff attestation before shifts.
- Deliver snack bags to hospital units in the main & west buildings.
- Hand out any information on food services (if available).
- Communicate with nursing teams to notify teams of delivery windows.
- Ensure social distancing is maintained in interactions with families.
- Demonstrates the ability to communicate effectively & relate well to staff and families.
- Must perform all duties & responsibilities in accordance with the hospital''s policies & procedures.

Orientation/Training Summary:
General orientation
Training/shadowing session with supervisor or trained volunteer.
Periodic updates (written information or training sessions and ongoing checkpoint training as required.

Program Goal: To provide patients, families and staff access to resources on a wide variety of topics pertinent to children, their health and well-being. This position is truly a critical factor in providing a valuable service that has an immediate and visible impact.

Must have strong people skills AND be comfortable with technology, pay careful attention to detail & ability to follow instructions. Needs to be organized, flexible, independent, have good communication skills (bilingual a plus) and work well with a diverse population. Must be willing to be playful, silly, & feel comfortable working at the bedside. Volunteers may be asked to support & participate in any of the following job responsibilities below. A 6-month minimum commitment is required.

Family Resource Center Staff the front reception desk of the FRC. Greet & orient resource center visitors & assist them in locating materials. Answer the phone, direct inquiries & take messages. Maintain usage statistics, record patron information, check resources in & out, re-shelve & re-file returned resources, straighten up, make photocopies of requested materials, & help with special projects when feasible.

Bedside Introduce FRC services to newly admitted patients on the inpatient units. Volunteers circulate throughout the inpatient units offering patients & families reading materials & videos; facilitating reading & storytelling activities when appropriate. Handle required record keeping for loaned materials & maintain communication channels with resource center staff & other volunteers.
Books Alive! Volunteers offer children restricted to their room, an interactive reading experience utilizing iPads. Volunteers may also be asked to introduce technology & teach patients how to access digital library resources.

Reading Buddies Provide reading aloud, storytelling activities & games for patients & their families at the bedside. They offer a friendly & supportive environment for children.

Storyline Volunteers record a children's story for the FRC Storyline program. This program offers children the opportunity to listen to stories at any time of the day or night, providing comfort, distraction or entertainment using the LPCH telephone system.

Story Corner Volunteers read stories & tell tales to our patients and families visiting the FRC. Volunteers work with staff to coordinate the story time and associated activities. Restocking books, reorganizing story corner books, & cleaning the area after each patient use.

Broadcast and Recording Studio Volunteers assist staff in promoting & facilitating programs live & pre-recorded in the Studio. Join us in providing Karaoke and Bingo to our patients weekly. Experience in digital media, film, photography, editing, & live production is a bonus.

Gift Shop:
The Lucile Packard Children's Hospital Stanford Gift Shop is run by the Roth Auxiliary. All Gift Shop proceeds are donated back to the hospital to cover the cost of uncompensated care that allows any child to receive needed medical care regardless of their family's financial situation. Retail staff in hospital gift shop - provides an important service for patients, families, visitors and staff. You do not need to be a member of the auxiliary to volunteer in the Gift Shop.

Qualifications:
-Minimum commitment of 6 months
-Ability to communicate effectively and work with diverse clientele
-Ability to stand for long periods of time
-Ability to count money
-Basic Computer skills are helpful

Scheduled Shifts:
Shift: weekly, 3-4 hours

Monday through Friday
- Morning Shifts: 8:45 AM - 12:30 PM
- Afternoon Shifts: 12:30 PM - 4:00 PM

OPE: Sky Lounge Volunteer
To make hospitalization a more private and comfortable experience for patients and their families. To involve seasoned volunteer leaders in meaningful service learning that addresses the organization''s mission. To serve as a liaison between patients, families, and staff by providing support during continuity of care
To nurture and enhance support offered to patients and their families during their hospital stay. To function as an information ambassador in offering way-finding and resource referral information. To assist department staff with administrative assistance as well as with other duties and assignments
To maintain a clean, safe and comfortable environment. To track inventory, maintain supplies and resources needed.

Knitting for Expectant Moms:
Expectant mothers on the antepartum unit are on bed rest for long periods of time awaiting the delivery of their child. Experienced knitting volunteers are needed to teach the expectant mothers how to knit. Supplies will be provided.

Qualifications:
Minimum age of 18 years old
Minimum 6 month commitment
Flexible
Proactive, good communication skills (bilingual, a plus)
Ability to learn about the hospital and communicate information
Good problem solving skills
Able to exercise good judgment and be tactful

Scheduled Shifts:
2 hour shift, 1 day a week
10:00AM - 5:00PM, Monday through Friday

Hospitality General Med/Surg Units:
To make hospitalization a more positive experience for patients. To involve seasoned volunteer leaders in meaningful service learning that addresses the organization's mission.
To serve as a link between patients and staff by providing support during continuity of care.
To nurture and enhance support offered to patients and their families during their hospital stay: a) by facilitating coping and socialization mechanisms for patients and families b) by serving as an information ambassador in offering way-finding and resource referral information.
To escort patients/families in a variety of ways: between pre-admit or appointments, recovery rooms and waiting areas.
To assist department staff with administrative and semi-direct patient contact with and inpatient and clinic functions.

Qualifications:
Minimum age of 18 years
Minimum 6 month commitment
Proactive, good communication skills (bilingual, a plus)
Ability to learn about the hospital and communicate information
Good problem solving skills able to exercise good judgment and be tactful.

Job Location:
All floors of Lucile Packard Children's Hospital Stanford and Outpatient Clinics

Scheduled Shifts:
3 hour shift, 1 day a week
9:00AM - 5:00PM, Monday through Friday

Stanford Children's Health is committed to extraordinary care, continual learning and breakthrough discoveries. Our vision is to heal humanity through science and compassion, one child and family at a time.

By volunteering within the Rehabilitation Department, you have an amazing opportunity to play an integral role in helping us realize this vision while gaining invaluable clinical and professional exposure. You will see firsthand the patient and family-centered care and service from our teams in Physical Therapy, Occupational Therapy and Speech-Language Pathology.
Access to excellence starts with people just like you.

Our volunteer opportunities exist at our locations in Menlo Park, Sunnyvale, and Pleasanton.

Volunteer Description

Volunteers will complete tasks such as: sanitizing and washing of toys, equipment, mats and dishes used by patients. They will also organize treatment areas and rooms by restocking linen, therapy toys and food items. Volunteers will complete administrative tasks such as copying, laminating, and filing. Volunteers may have occasional opportunities to work with or observe therapists working with patients and their families.

Requirements:

-Volunteers will need to go through a separate interview with Rehabilitation Services before approval

-Minimum age of 18 years (16 minimum with guardian approval)

-Able to respectfully communicate with individuals of diverse cultures, various physical capabilities, and diagnoses

-Comfortable working around children of all ages

-Able to maintain a consistent time schedule for at least 6 months

-Self-Starter, able to work autonomously and willing to take direction

-Flexible, punctual and reliable

Scheduled Shifts:
Monday - Friday, 2-4-hour shift, 1 day a week