IBH Clinic
Immune Behavioral Health (IBH) Clinic:

Under the direction of the volunteer supervisor, the volunteer may have the following responsibilities, projects are ongoing and hours are flexible:

-Research and assist with the coordination/planning of patients and their families, writing and editing letters, designing and creating materials such as brochures, presentations, resource binder, quarterly newsletters/other mass communication, proposals, "frequently asked questions" handbook and webpage, and various materials.
-Ensure patients and their families complete follow-up questionnaires and additional forms completely and accurately.
-Support staff with administrative duties including data entry, photocopying, faxing, and mailing.
-Assist with ongoing research as assigned.
-Maintain communication and report progress of assigned task to volunteer supervisor.
-Support patients with their needs in a respectful and courteous manner and answer their questions.
-Transport specimens.

Volunteers are at least 18 years and older, agrees to a 12 month commitment, one shift per week, 2-3 hours at a time, Monday-Friday. There is an additional interview for this program.

Preferred: Volunteers who have their own car, drivers insurance and a valid drivers license.

CARE-A-VAN for Kids Driver:
Care-A-Van for Kids is dedicated to providing rides to financially disadvantaged children and their families coming from South Bay locations to Lucile Packard Children's Hospital Stanford. The program is intended to ensure that children easily access essential health care and to facilitate parents' participation during a child's hospital stay.

Volunteer drivers will pick-up the patient and at least one parent or guardian at their home and transport them to Lucile Packard Children's Hospital Stanford, ensuring that all children 40 lb. or less and 4 years of age and under, are in care seats. The volunteer driver will wait for the appointment to end and transport the patient back to their home. NO OTHER STOPS WILL BE MADE.

Qualifications:
Minimum age of 21 years
Minimum four years driving experience
Minimum 1 year commitment
Able to relate well to patients and families under stress
Must provide copy of current California Driver's License
Must provide proof of automobile insurance— plus collision coverage
Adherence to dealer-recommended maintenance schedule

Scheduled Shifts:
At least 1 drive a month

Patient Experience programs are designed to promote growth and development, minimize psychological trauma, maintain normal living patterns, and assist the patient and family to effectively cope with hospitalization and/or illness.
To serve as a link between patients and staff by providing support during continuity of care
To nurture and enhance support offered to patients and their families during inpatient or outpatient visits by facilitating coping and socialization mechanisms for patients and families to serve as an information ambassador in offering way-finding and resource referral information
Under the direction of Patient Experience and the training of Child Life, volunteers assist by meeting with children who are waiting for procedural appointments as well as in infusion unit (SSU).
Volunteers will work with patient to determine best choice of pre-op stress reducing entertainment

The Heart Cart provides multiple micro-resiliency practices to help decrease overall stress and provide respite to caregivers and team members by providing tools and resources.

Physical Requirements

To fulfill the responsibilities of this role, volunteers should expect to walk or stand for a minimum of three hours. Volunteers should also be able to push the delivery cart to designated areas and may be asked bend and reach for low materials on the cart. Volunteers may also need to lift heavier items to refill carts.

Qualifications:

• Minimum age of 18 years


• Minimum, weekly 6-month commitment


• Strong people skills


• Strong communication skills


• Driver's license, insurance and own vehicle preferred

Program Goals: The number of households struggling to eat has more than tripled as the COVID-19 pandemic led to a loss of jobs and incomes. Many of the patients and families that come to Stanford Children''s hospital and clinics carry this burden. The Family Food Support Program is committed to addressing food insecurity by giving families food bags, gift cards and other resources. We couldn't do what we do without the generous support of volunteers who help to assemble and deliver food bags to families at the bedside.

Job Title: Food Support Program Volunteer
Job Location: 725 Welch Road Main/West Building
Thursday: 2:00 pm - 4:00 pm
2 hour shifts (No more than 3 unexcused absences)

Qualifications:
- Minimum age of 18 years
- Minimum commitment of 6 months
- Strong people skills
- Bilingual a plus

Physical Requirements
To fulfill the responsibilities of this role, volunteers should expect to walk or stand for a minimum of two hours. Volunteers should also be able to push the delivery cart to designated areas & may be asked bend and reach for low materials on the cart. Volunteers may also need to lift heavier items to refill carts.

Other Preferences
- Must have excellent communication skills, sensitivity & good judgment.
- Ability to use resources effectively in providing information.
- Ability to interact with patients, families & staff in a non-judgmental, non-intrusive manner.
- Self-starter with the ability to observe and/or seek out when or where assistance is needed.
- Willing to be trained on tech skills (i.e. data recording).

Job Responsibilities:
- Maintain all infection prevention protocols, including: donning and doffing personal protective equipment (PPE), sanitizing equipment before & after shifts, completing daily staff attestation before shifts.
- Deliver snack bags to hospital units in the main & west buildings.
- Hand out any information on food services (if available).
- Communicate with nursing teams to notify teams of delivery windows.
- Ensure social distancing is maintained in interactions with families.
- Demonstrates the ability to communicate effectively & relate well to staff and families.
- Must perform all duties & responsibilities in accordance with the hospital's policies & procedures.

Orientation/Training Summary:
General orientation
Training/shadowing session with supervisor or trained volunteer.
Periodic updates (written information or training sessions and ongoing checkpoint training as required).

Gift Shop:
The Lucile Packard Children's Hospital Stanford Gift Shop is run by the Roth Auxiliary. All Gift Shop proceeds are donated back to the hospital to cover the cost of uncompensated care that allows any child to receive needed medical care regardless of their family's financial situation. Retail staff in hospital gift shop - provides an important service for patients, families, visitors and staff. You do not need to be a member of the auxiliary to volunteer in the Gift Shop.

Qualifications:
-Minimum commitment of 6 months
-Ability to communicate effectively and work with diverse clientele
-Ability to stand for long periods of time
-Ability to count money
-Basic Computer skills are helpful

Scheduled Shifts:
Shift: weekly, 2-4 hours

As a Hospitality Volunteer - Patient Experience Ambassador, you will play a pivotal role in ensuring that our public waiting areas and family lounges are in top condition, providing a pleasant and comforting atmosphere for patients and their loved ones. Your responsibilities will include:

1. Welcoming Atmosphere: Create a welcoming and inviting environment for patients and families by ensuring waiting areas and lounges are clean, organized, and well-maintained.

2. Interactions with Patients and Families: Be a source of comfort and support for patients and their families. Offer assistance, answer questions, and provide information about amenities and services available.

3. Collaboration with Facilities Staff: Work closely with our facilities staff to address any maintenance or cleanliness issues promptly. Report any concerns and coordinate with the team to ensure a safe and pleasant environment.

4. Technology Support: Assist patients and families with basic information technology needs, such as connecting to Wi-Fi, using charging stations, or accessing hospital information through digital platforms.

5. Liaison with Nurses: Collaborate with our nursing staff to identify specific patient needs or concerns related to the waiting areas and lounges. Ensure that any special accommodations are met promptly.

Stanford Children's Health is committed to extraordinary care, continual learning and breakthrough discoveries. Our vision is to heal humanity through science and compassion, one child and family at a time.

By volunteering within the Rehabilitation Department, you have an amazing opportunity to play an integral role in helping us realize this vision while gaining invaluable clinical and professional exposure. You will see firsthand the patient and family-centered care and service from our teams in Physical Therapy, Occupational Therapy and Speech-Language Pathology.
Access to excellence starts with people just like you.

Our volunteer opportunities exist at our locations in Menlo Park, Sunnyvale, and Pleasanton.

Volunteer Description

Volunteers will complete tasks such as: sanitizing and washing of toys, equipment, mats and dishes used by patients. They will also organize treatment areas and rooms by restocking linen, therapy toys and food items. Volunteers will complete administrative tasks such as copying, laminating, and filing. Volunteers may have occasional opportunities to work with or observe therapists working with patients and their families.

Requirements:

-Volunteers will need to go through a separate interview with Rehabilitation Services before approval

-Minimum age of 18 years

-Able to respectfully communicate with individuals of diverse cultures, various physical capabilities, and diagnoses

-Comfortable working around children of all ages

-Able to maintain a consistent time schedule for at least 6 months

-Self-Starter, able to work autonomously and willing to take direction

-Flexible, punctual and reliable

Scheduled Shifts:
Monday - Friday, 2-4-hour shift, 1 day a week

The staff of the neonatal units acknowledge the physical, emotional, and psychological needs of each infant in the high technology environment. Our Cuddlers assist us in providing the caring touch and nurturance that is essential to optimize human social development.

This program recruits approximately 30 volunteers, once a year. To be placed on the waitlist, you must first attend an orientation and complete the interview and onboarding process. Currently, the waitlist is at least 2 years long.

Qualifications
Minimum age of 21 years
Minimum commitment of 1 year
Emotional maturity, good interpersonal skills
Good physical health
Ability to maintain confidentiality
Sensitivity, open mind, commitment and dependability
Assertive and flexible

Scheduled Shifts:
3 - 4 hour shift, 1 day a week
5:00AM - 1:00AM, Monday through Sunday