The volunteers of the Johnson Center for Pregnancy and Newborn Services supports the patients, families and staff from assisting with discharge, performing important screenings, supporting our soon to be moms and holding our most vulnerable infants in the neonatal intensive care units.
Our volunteer play and recreation programs are designed to promote growth and development, minimize psychological trauma, maintain normal living patterns, and assist the patient and family to effectively cope with hospitalization and/or illness.
Volunteers support many areas of the Children's Hospital. From the moment a family arrives at the Information Desk or throughout their clinic visit or surgical procedure. Our volunteers provide resources and comfort to our patients and families every step of the way.
Educational services that are fun and enriching are provided to our patients and families at the bedside, in the clinics and in our Hospital School run by the Palo Alto Unified School District.
Volunteers are needed to assist in community based activities that support the patients and families of Lucile Packard Children's Hospital Stanford.
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Facilities: Lucile Packard Children's Hospital -West Building
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Facilities: Lucile Packard Children's Hospital -Main & West Building
Facilities: Lucile Packard Children's Hospital - Main Building
To make the hospital visit a more positive experience for patients, families and visitors.To serve as a link between patients and staff by providing assistance with way finding and orientation to the hospital. To nurture and enhance support offered to patients, families and visitors during their visits by serving as an information ambassador in offering way-finding and resource referral information To assist department staff with administrative duties and special projectsSchedule:3-hour shifts, 1 time per week Monday Friday 5:30AM 9:00PMSaturday Sunday 10:00AM 6:00PMQualifications: The ability to organize and perform multiple tasks. Must have excellent communication skills, sensitivity, and good judgment. Ability to use resources effectively in providing information. Ability to interact with families and staff in a confidential, non-judgmental, non-intrusive manner. Requires the ability to walk between welcome desk and/or other locations within the hospital. Must be able to function as part of a team. Computer/smart phone competency required. Job Responsibilities:Explorers are LPCH volunteers who work throughout the hospital. They flow back and forth throughout the hospital and Welch Road clinics, assisting families and staff by offering way finding assistance, sharing information about hospital resources. The Explorer volunteers primarily provide a warm welcome to families of patients throughout the hospital and actively and sensitively inquire as to ways in which they can help a family. In addition, the Explorer aids staff in non-medical tasks with families such as messages, lockers, escorting, resources, etc. and assisting staff in their endeavors to meet patient and family needs. Explorer can connect patients and families with LPCH departments like Social Work, Chaplaincy, Security, Patient Experience, Admitting, and Child Life to meet their needs.The position requires that the volunteer be at least 16 years or older, able to be on their feet for most of the shift, familiarity with computers, smart phones and applications. Orientation and Training:General Volunteer Services onboardingOffice of Patient Experience trainingShadowing veteran Explorers 3+times before first solo shiftOngoing training as needed
Facilities: Stanford Children's Health Outpatient Clinics
Treatment Waiting AreaTo make hospitalization a more positive experience for patients. To involve volunteer leaders in meaningful service learning that addresses the organization's mission.To serve as a link between patients and staff by providing support during continuity of care. To nurture and enhance support offered to patients and their families during inpatient or outpatient visits by facilitating coping and socialization mechanisms for patients and families to serve as an information ambassador in.offering way-finding and resource referral information. To escort parents between pre-admit or recovery rooms and waiting areas. To assist department staff with administrative and semi-direct patient contact functions.Qualifications: The ability to organize and perform multiple tasks. Volunteer must have some experience with working with children, including developmental milestones children experience. Must have excellent communication skills, sensitivity, and good judgment. Ability to use resources effectively in providing information. Ability to interact with families and staff in a confidential, non-judgmental, non-intrusive manner. Requires the ability to walk between waiting area and/or other locations within the hospital. Must be able to function as part of a team. Computer competency highly recommended. Responsibilities:Volunteers coordinate with the Nurse Navigators in the PACU to make sure the families are in the right place to meet with the doctor after the child's surgery. Once the bedside nurse and doctors indicate, the volunteer escorts the parents to the child's room, to the Short Stay Unit or to the entrance of Packard. Treatment Waiting volunteers may also assist families with other resources in the surgical waiting area.The position requires a mature adult (at least 18 years or older), able to be on their feet for most of the shift, familiarity with computers (email, internet) and willing to work in an intensive pediatric medical environment. The volunteer must feel comfortable in a medical environment that can sometimes involve critical and intense situations. A Treatment Waiting volunteer needs excellent skills in communication, reading people's non-verbal behavior, listening, discernment of needs in a situation, and willingness to take action. Taking completed MRI/CT paperwork back from the parents and returning back to Treatment Center Receptions.Observing Treatment Center /NPO waiting area to check-in with families who may have been waiting for a while.Observing Treatment Center /NPO waiting area for no food and/or drinks.